Useful Numbers

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Guidance When You Need It Most

At a time of loss, it can be difficult to know who to contact first. Below is a directory of local registrars, hospitals, coroners, bereavement services and practical support, all aligned to the areas served by Arlington Funeral Services.

If you are ever unsure — please call us first. We are here to guide you, day or night, with clarity and care.

Mourning family together at the cemetery

Registrars — To Register a Death

A death must be registered in the district where it occurred. An appointment is usually required.

Stoke-on-Trent Register Office

Address: 1st Floor, Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH
Tel: 01782 235260
Website: www.stoke.gov.uk

Staffordshire Register Office

Address: 6 Eastgate Street, Stafford, ST16 2LZ
Tel: 0300 111 8001
Website: www.staffordshire.gov.uk

Cheshire East Register Office (for nearby areas)

Address: Market Square, Congleton, Cheshire, CW12 1ET
Tel: 0300 123 5019
Website: www.cheshireeast.gov.uk

Newcastle-under-Lyme Register Office

Address: The Guildhall, High Street, Newcastle-under-Lyme, ST5 1PW
Tel: 0300 111 8001
Website: www.staffordshire.gov.uk

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You may need to bring:

  • Medical Certificate of Cause of Death
  • Full name, address & date of birth of the deceased
  • Occupation & marital status
  • Next of kin details
  • Information about pensions or benefits

If you need help preparing documents, we are here to assist you.

Local Coroner’s Services

A coroner may be involved if the death was unexpected, sudden, or occurred without recent medical attendance.

North Staffordshire Coroner’s Office

Address: HM Coroner’s Office, Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH
Tel: 01782 234777

South Staffordshire & Shropshire Coroner

Address: HM Coroner’s Office, South Staffordshire Coroner’s Court, Black Country House, Rounds Green Rd, Oldbury, B69 2DG
Tel: 0121 569 7200

Cheshire Coroner (for border areas)

Tel: 01244 972500
Website: www.cheshirecoroner.org.uk

We can help liaise with the Coroner if required — you are not expected to manage this alone.

Local Hospitals — Immediate Points of Contact

Royal Stoke University Hospital

(University Hospitals of North Midlands NHS Trust)
Address: Newcastle Road, Stoke-on-Trent, ST4 6QG
Tel: 01782 715444
Website: www.uhnm.nhs.uk

Haywood Hospital

Address: High Lane, Burslem, Stoke-on-Trent, ST6 7AG
Tel: 0300 123 1894
Website: www.mpft.nhs.uk

Leighton Hospital (for nearby areas)

Address: Middlewich Road, Crewe, Cheshire, CW1 4QJ
Tel: 01270 255141
Website: www.mcht.nhs.uk

If a death has occurred in hospital, the Bereavement Office will guide you through the first steps — including medical paperwork and registration.

Bereavement & Emotional Support Services

Cruse Bereavement Support

Helpline: 0808 808 1677
Website: www.cruse.org.uk

Winston’s Wish — For Children & Young People

Helpline: 08088 020 021
Website: www.winstonswish.org

Child Bereavement UK

Helpline: 0800 02 888 40
Website: www.childbereavementuk.org

The Compassionate Friends

For parents & siblings after bereavement
Helpline: 0345 123 2304
Website: www.tcf.org.uk

Mind — Mental Health Support

Tel: 0300 123 3393
Website: www.mind.org.uk

Samaritans — Available 24 Hours a Day

Tel: 116 123
Website: www.samaritans.org

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Government & Practical Support

Tell Us Once — Notify Multiple Departments Together
Website: www.gov.uk/tell-us-once

Probate & Wills — Government Guidance
Website: www.gov.uk/wills-probate-inheritance

Financial Help for Funerals
Website: www.gov.uk/funeral-payments

Contact Us

We Are Here When You Need Us

If you are unsure who to contact, or simply need someone to speak to — please call us first.
We are here to help, gently and clearly, whenever guidance is needed.

Arlington Funeral Services

Address: Arlington House, Ford Green Rd, Smallthorne, Stoke-on-Trent, ST6 1NX

Call Us : 01782 818888

Email: arlingtonfs@btconnect.com

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